General information

G4-1

CEO statement

Executive Board report

G4-3

Name of the organisation

Q-Park NV

G4-4

Primary brands, products, and services

Profile and Business model

G4-5

Location of the organisation’s headquarters

Maastricht, the Netherlands

G4-6

Countries where the organisation operates

Netherlands, Germany, Belgium, Great Britain, France, Ireland, Denmark, Sweden, Norway and Finland

G4-7

Nature of ownership and legal form

CSR governance and Corporate code

G4-8

Markets served

Profile and Business model

G4-9

Scale of the organisation

Profile and Annual report: Financial

G4-10

Number of employees by employment contract

Profile and Quintessence and G4 F. Not applicable, as this does not directly relate to our business operations

G4-11

Percentage of employees covered by collective bargaining agreements

Quintessence and G4

G4-12

Describe the organisation’s supply chain

Business model

G4-13

Significant changes during the reporting period regarding the organisation’s size, structure, ownership, or its supply chain

No significant changes in 2014

G4-14

Report whether and how the precautionary approach or principle is addressed by the organisation

Challenges and Annual report: Risk management

G4-15

Externally developed economic, environmental and social charters, principles, or other initiatives to which the organisation subscribes or which it endorses

Corporate codes

G4-16

List memberships of associations and national or international advocacy organisations in which the organisation

Board of Irish Parking Association, Danish Parking Association, Norwegian Parking Association and Parking Complaint Team, Chair European Parking Association, Board member at Vexpan, Stichting Maatschappelijke Projecten Maastricht, Independent chairman of the NEN. Member of Communication Partners, Member of GBN platform, Member of the Nederlandse Beroepsorganisatie van Accountants, Member of Vexpan and CROW, Member of the European Parking Council

G4-17

Inclusion and restrictions on the scope of the report: A. All entities included in the organisation’s consolidated financial statements or equivalent documents
B. Whether any entity included in the organisation’s consolidated financial statements or equivalent documents is not covered by the report

Annual report: Annual accounts (note 37) and Principles Q-Park NV including Q-Park Beheer BV in Maastricht, Q-Park GmbH & Co KG in Düsseldorf, Q-Park Belgium NV in Brussels, Q-Park (UK) Limited in Leeds, Q-Park France SAS in Boulogne Billancourt, Q-Park Ireland Ltd in Dublin, Q-Park Denmark A/S in Søborg, Q-Park AB in Stockholm, Q-Park Norway Holding AS in Oslo en Q-Park Finland Oy in Helsinki

G4-18

Process description for defining the report content: A. The process for defining the report content and the aspect boundaries.
B. How the organisation has implemented the reporting principles for defining report content.

CSR policy

G4-19

Material Aspects

CSR policy

G4-20

Material Aspect scope within the organisation

CSR policy and Principles

G4-21

Material Aspect scope outside the organisation

CSR policy and Principles

G4-22

Effect of any restatements of information provided in previous reports and the reasons for such restatements

Principles

G4-23

Significant changes from previous reporting periods

Principles

G4-24

List of stakeholder groups engaged by the organisation

Stakeholders

G4-25

Basis for identification and selection of stakeholders with whom to engage

Stakeholders

G4-26

Organisation’s approach to stakeholder engagement, frequency, type and by stakeholder group

Stakeholders

G4-27

Key topics and concerns that have been raised through stakeholder engagement, and how the organisation has responded to those key topics and concerns

CSR policy

G4-28

Reporting period

1 January to 31 December 2014

G4-29

Date of most recent previous report

May 2014

G4-30

Reporting cycle

Annually

G4-31

Contact point for questions regarding the report or its contents

Contact details

G4-32

A. ‘Core’ option the organisation has chosen
B. GRI content index for the chosen option (see tables below)
C. Reference to the external assurance report, if the report has been externally assured

GRI without external assurance

G4-33

A. Policy and current practice with regard to seeking external assurance for the report
B. If not included in the assurance report accompanying the sustainability report, the scope and basis of any external assurance provided
C. Relationship between the organisation and the assurance providers
D. Whether the highest governance body or senior executives are involved in seeking assurance for the organisation’s sustainability report

CSR report development, CSR governance and Accounting framework

G4-34

Governance structure of the organisation

CSR governance and Corporate codes

G4-56

Organisation’s values, principles, standards and norms of behaviour

CSR governance, Code of Ethics, OECD & UNGC Code, Business Partner Code, MarCom Code, Sponsor Code CCTV Code, Allgemeines Gleichbehandlungsgesetz, Betrugsrichtlinie, Richtlinie Geschenke und Bewirtung, Social Media and Employee handbooks.

Construction and Real Estate Sector Supplement (CRESS)

Key sector-specific issues, including:
- Product and service labeling, including building and materials certification
- Building energy intensity
- Water intensity
- GHG emissions relating to buildings in use
- Management and remediation of contaminated land
- Labour health and safety topics
- Resettlement of local communities
- Contractor and subcontractor labour issues

This sector supplement does not sufficiently reflect the nature of our real estate. Hence, we do not apply it